In this article we will guide you on adding our Technical Support to your Kounta instance.
This will give us Administrator access to your Products, Suppliers, Add-ons, POS Devices and Reporting platform, including Insights.
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Steps
- Log into Kounta's Back office
- Go to the People Tab found here: https://my.kounta.com/user
Click
Invite a new User

Scroll down and make sure PIN and Admin settings are turned "ON". Click Save.