U220B Auto-cutter Jam

U220B Auto-cutter Jam

If you are encountering a U220B Auto cutter Jam, these are some steps you should try:

Check for a Paper Jam

Seems pretty obvious, open the Paper cover and ensure that any paper that has crinkled or become stuck.
You should also open the Ribbon cover and check to see if paper has scrunched under the unit.


Check the Auto-cutter Lever

The next step is to check the location of the level under the Paper cover.
First, turn off the printer.


You will need to use a long, skinny pen or pencil to be able to access the knob as it is recessed into the unit.


Rotate the knob to move the silver lever into the centre of the hole. 

    • Related Articles

    • Epson Printer not Printing - Flashing Error LED Light

      Error LED SOLID on with no printing ❏ Check whether the roll paper cover is closed. If it is open, close it. ❏ If the Paper LED is on, check whether the roll paper is correctly installed and any roll paper remains. Error LED flashing with no printing ...
    • Printer is not working or Cash Draw not Kicking

      This is a frustrating problem but is usually a very easy fix. 9/10 the problem is that the iPads are not connecting to the correct WiFi ID. Symptoms: Are all the printers not working or just one? If all the printers have stopped working, it's likely ...